Infinite Possibility: Creating Customer Value on the Digital Frontier

Infinite Possibility: Creating Customer Value on the Digital Frontier

Infinite Possibility: Creating Customer Value on the Digital Frontier

Regular price $ 27.90
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  • Digital Transformation: Explores the shift towards digital platforms and its impact on customer interaction and value creation.
  • Customer-Centric Approach: Emphasizes strategies for placing customer needs and experiences at the center of digital initiatives.
  • Data-Driven Insights: Utilizes data analytics to understand customer behavior and preferences for personalized experiences.
  • Innovation and Adaptation: Encourages businesses to innovate and adapt to changing digital landscapes to maintain competitiveness.
  • Omni-Channel Engagement: Discusses the importance of seamless omni-channel experiences for enhancing customer satisfaction.

Item Number: 9781605095639
Dimensions: 9.45 x 6.5 x 0.98 inches
Weight: 1.2 lb

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